Frequently Asked Questions
Check the most frequently asked questions regarding our city games, corporate events, and school trips.
General Information
Escapecity specializes in creating interactive city games and mobile escape rooms that aim to combine fun, education, and team building. The company also offers on-site and virtual online escape rooms. We help companies build cohesive teams, institutions with non-standard promotion, schools with engaging students during trips to Kraków, and tourists with exciting city exploration.
The company’s mission is to improve human relationships by delivering joy and valuable entertainment!
The Escapecity team are gamification experts, and you will find the following forms of team building here:
1) City Games with Augmented Reality (AR).
2) Mobile Escape Rooms (e.g., Black Box Challenge), which can come to a hotel, office, ship, or castle.
3) On-site Escape Rooms in Kraków.
4) Virtual Online Escape Rooms (e.g., Project XD, Around the World in 60 Minutes), perfect for remote teams.
We stand out through the use of modern technology, including Augmented Reality (AR), original puzzles, and excellent event organization.
Our on-site and city games take place mainly in Kraków and the surrounding area. However, we are flexible. A Mobile Escape Room can be delivered to your company headquarters, hotel, conference, or any other place in Kraków and its vicinity, and even further upon request.
Virtual escape rooms are available online, enabling fun from anywhere in the world – all you need is a good connection, a desire for a remote adventure, and a team open to team building.
No, you don’t need to know the city. That’s the point – the game guides participants through the most interesting places, and the app and Game Master support you at every stage. You have hints for every puzzle, so there’s no chance you’ll get stuck. You explore the city during engaging fun and strengthen bonds within your team.
No. Escapecity games engage the team and are based on cooperation and solving diverse puzzles. They do not require special physical fitness or additional knowledge. Creativity, ability to cooperate, perceptiveness, communication, and a sense of humor are what count. Every participant contributes something, and the result can be surprising.
I suggest calling our agent Ela at +48 789 315 401, who will listen and advise on the best solution. Prefer email? Write to the general address hello@escapecity.pl or directly to Ela at ela@gamescape.pl or ela@escapecity.pl. Messages from the contact form also reach us.
Experience. Technology. Logistics
Escapecity has over 10 years of experience in creating original games. We have organized over 1200 city games, completed over 1500 projects, and served over 25,000 people in escape rooms and over 154,000 participants in total. We have executed over 500 corporate events.
We have collaborated with many large companies and institutions, SMEs, as well as NGOs. Our clients include IBM, Intel, Cisco, McDonald’s, Nestlé, DHL, Pfizer, Akamai Technologies, and AXA.
Our quality and know-how have been appreciated in the edutainment and tourism industry:
– We are winners of TripAdvisor’s Travellers’ Choice 2022 and 2023.
– We received the ODYS 2023 award for the best quality of tourism services in Małopolska and the ODYS 2024 distinction for creating the Escapecity mobile app.
– We were nominated for the Małopolska Economic Award 2023.
– We received the Polish Innovation Award 2023 for introducing creative gamification and new technologies into the tourism sector.
– We received the Family Friendly Place 2024 certificate awarded by the City of Kraków.
Our city games use Augmented Reality (AR), which was the first (and only) in Kraków to animate inanimate elements or make magical objects appear. We are pioneers in technology and are licensed to run such games in the Royal City.
Games are available in Polish and English. On request, we can also organize games in other languages, such as German, Spanish, Italian, or Norwegian, available for selected scenarios.
Yes. We offer a Team Battle mode in city games, mobile escape rooms, and virtual online rooms. This guarantees equal conditions at the start, and the system automatically calculates points and determines the winners.
We suggest dividing the group into 5-6 person teams playing simultaneously in a mobile escape room, online, or AR city game. This favors engagement, getting to know each other perfectly, and strengthening relationships during team building.
Yes. You can download a FREE DIY “Coffee Break Escape” (a story about coffee kidnapping!) by subscribing to our newsletter, which we send with inspiration once a month. You will find it in the contact tab at the bottom of the page
For Companies and Organizations
We understand that time in business is precious. Our scenarios typically last from 1.5 to 3 hours. We are flexible – if you need a shorter activity (e.g., as a conference break) or a longer one (as the main point of the day), we will prepare a version tailored to your schedule.
Absolutely not! We ensured that the games are inclusive. They do not require physical fitness or specialist knowledge. Cooperation, perceptiveness, and ingenuity are what count. Thanks to this, everyone in the team – regardless of age or personality – will find a role for themselves and have a great time.
Our solutions are often more economical than traditional forms of integration (like renting a venue or expensive catering). We offer various price packages, from ready-made city games to “tailor-made” premium events. Contact us, and we will surely find a solution that fits your budget.
Schools and Cultural Institutions
Safety is our priority. Scenarios are carried out in safe zones (e.g., Main Market Square, parks, school grounds), and our experienced animators watch over the whole thing. Games are adapted to the age of participants, and routes are checked for any hazards.
Our games are the opposite of a boring lecture! It’s called edutainment. Scenarios are dynamic, use technology (tablets, apps), and elements of competition. Students are so engaged in solving puzzles that they often don’t notice time passing, while learning history or teamwork at the same time.
It’s something much more! We step out of closed rooms into the urban or school space. We combine elements of a field game, a movie plot, and modern technology. It is a completely different experience than a classic puzzle room.
Tourists and Private Groups
Of course! The game is designed to guide you step-by-step through the most interesting places. The app on the tablet (or phone) indicates the way, and if needed, you can always use a hint from the Game Master. It’s a great way to get to know the city without a map or a guide.
Yes, our games are multi-generational. The puzzles are diverse – some require perceptiveness (which children are great at), others logic or life knowledge. Thanks to this, the whole family plays together, and no one feels excluded.
Didn’t find the answer?
Write to us or call. Our team will happily answer any, even the most unusual question.